Utilities Administration

 

Abby Arnold, Commissioner

Jennifer Gogol, Manager Customer Service
420 Madison Avenue
Toledo, Ohio 43604
Phone: 419-245-1888
Fax: 419-245-1853

Denise Clark, Manager Billing and Legal
420 Madison Avenue
Toledo, Ohio 43604
Phone: 419-936-3736
Fax: 419-245-1853


Customer Service: 419-245-1800
Call Center Hours: 7 am to 6 pm

Customer Service: E-mail
Click Here To Pay Your Bill Online


The Utilities Administration Division is located at 420 Madison Avenue in the Ohio Building.  A Customer Walk-In Center is conveniently located on the first floor for citizens who prefer to meet in person with Customer Service Representatives.  Office hours are 8 am until 4:30 pm Monday through Friday, excluding major holidays.  Customers can receive assistance with water/sewer service contracts, billing issues, inspections, payment agreements, remote installations, and many other service requests.  A convenient payment drop box is located in front of the building.