The senior water discount program is available to primary, single-family, and owner-occupied residences of Toledo. Homeowners must be 65 or older, or totally and permanently disabled.

Frequently asked questions

How do I apply for the program?

Applications can be found online or by calling customer service at 419-245-1800.

Who qualifies for the Senior Water Discount Program?

Senior Water Discount Rates are provided for the primary, single-family owner-occupied residence of Toledo homeowners who are 65 or older, or who are totally disabled, regardless of income.

How do I know if I am receiving Senior Water Discount Rates?

Senior Water Discount Rates are indicated on the utility billing statements: “Your Senior Discount saved you…” As always, please contact customer service any questions.

Once I receive the senior water discount, do I need to reapply on an annual basis?

No. The discount will continue as long as no changes in ownership or occupancy occur. It is the responsibility of the customer to notify the Department of Public Utilities of any such changes.

I am receiving the Homestead Tax Exemption but have not seen a senior water discount indicated on my utility bill. What can I do?

Please contact a customer service for assistance at 419-245-1800.

Can I receive additional discounts in addition to the senior water discount?

Yes, please review all of our discount programs to see which others apply to you.