Public Utilities Customer Service Walk-In Center Closed Today
The Toledo Department of Public Utilities Customer Service Walk-In Center at 420 Madison Ave. is closed today due to a power outage at the Ohio Building. The Walk-In Center will reopen for customers on Monday, July 8.
Customers may continue to reach Public Utilities via email, firstname.lastname@example.org. Customers may drop off payments made by check or money order in the Public Utilities mailbox in front of 420 Madison. The online Paymentus system at this linkhttps://ipn.paymentus.com/rotp/COTL is available for customers to make payments. Paymentus is also available by phone at 866-417-0726. The Department of Public Utilities will extend due dates during this period.
The Engage Toledo call center, 419-936-2020, was moved to 401 S. Erie Street and is operational.