City of Toledo Department of Public Utilities is working to install new Advanced Metering Infrastructure (AMI). As part of this project, we will work with each customer who has a meter that is larger than 1.5” to obtain ownership of the existing meter and replace or upgrade the meter at no cost.

If you have already responded to our request, thank you. If you have not received the letter or have additional questions, please contact the department at 419-936-2689.

Letter to Large Meter Customers

Affected customers should have received a letter in the mail with an enclosed property owner's consent and release agreement. Please sign the form and return to us as soon as possible. The signed agreement can be emailed to or mailed to:

Department of Public Utilities

Attn: Sarah Horen
420 Madison Ave.
Toledo, Ohio 43604

Sample Letter