We provide technical support to internal departments and divisions, maintenance and enhancement of customer facing applications, and top-notch customer support through Helpdesk and Engage Toledo.

Application Support

Development, integration, maintenance, process improvement.

Engage Toledo

Internal and resident service delivery, Ambassador Academy, community partner engagement.

Contact Engage Toledo

End User Support

Helpdesk, training, end user device support.

Email ict.helpdesk@toledo.oh.gov

Infrastructure

Network services, data storage, security, and recovery.

Website Support

Development, content administration, maintenance, user experience.

Website Request Form