Welcome to the City of Toledo IT Department.
The City of Toledo Information Technology (IT) department is dedicated to providing seamless resident support through Engage Toledo and delivering critical technology services to city departments and divisions. We are committed to driving innovation, improving operational efficiency, and ensuring secure access to digital resources across the city.
Whether you're a resident looking to request a service or a city employee in need of technical assistance, we offer a range of services. Our teams specialize in customer service, help desk support, application management, infrastructure maintenance, geographic information systems (GIS), and project management, ensuring that both residents and city staff have access to the best support available.
Services
Engage Toledo
Engage Toledo is your around-the-clock customer service hub for all city service requests and concerns. You can reach us 24/7 by phone, email, or via the Engage Toledo mobile app for prompt assistance with any city-related issues.
Contact Engage ToledoTechnical Services and Help Desk
The IT department supports city departments, with the Help Desk serving as the point of contact to triage issues and requests. For the fastest service, we recommend submitting a request through our email.
Email the Help DeskOpen Data Hub
The City of Toledo's Open Data Hub empowers you to explore, analyze, and combine information to interact with maps, dashboards, and data. Whether you're a developer, researcher, or curious resident, you can view and explore a wide range of information.
View the Open Data Portal