Public ADA Accommodation Request for City Program, Service, or Activity

The Office of Diversity, Equity, and Inclusion handles ADA accommodation requests for City of Toledo residents and visitors. If you require accommodations in order to fully participate in a city program, service, or other activity, please complete the online form below.

For requests not pertaining to ADA accommodations, please contact Engage Toledo.

Request ADA Accommodation

What accommodation is being requested? Include any other relevant information here.

ADA Accommodation Procedure

Request is Received

Diversity, Equity, and Inclusion will review the request as described and ensure that all reasonable accommodations are provided. Though the ADA does not require the city to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden, the city strives to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.

Follow Up

If you provided your name and contact information with the complaint, Diversity, Equity, and Inclusion will follow up with you to let you know the outcome of the request.

Accommodation Appeal

If you are unhappy with a public accommodation request determination, you can file an appeal with the Office of Diversity, Equity, and Inclusion.

More Options

Public Accommodation Appeal

You can file an appeal against the City for not providing access to meetings, services, programs, or activities according to the Americans with Disabilities Act requirements. The Office of Diversity, Equity and Inclusion will work toward a quick resolution.

Public Accommodation Grievance

Housing Discrimination

Housing providers are required to allow accommodations, as long as they are reasonable and are requested by a qualified individual. If you think you have been denied housing or a reasonable accommodation because you have a disability, read more.

Fair Housing Center

Private Business

If you believe a private business has violated the Americans with Disabilities Act requirements or you have been discriminated against by a private business on the basis of a disability, the Ability Center of Greater Toledo may be able to help.

Contact Ability Center