Public ADA Accommodation Request for City Program, Service, or Activity
The Office of Diversity, Equity, and Inclusion handles ADA accommodation requests for City of Toledo residents and visitors. If you require special accommodations in order to fully participate in a city program, service, or other activity, please complete the online form below.
For requests not pertaining to ADA accommodations, please contact Engage Toledo.
Request ADA Accommodation
ADA Accommodation Procedure
Request is Received
Diversity and Inclusion will review the request as described and ensure that all reasonable accommodations are provided. Though the ADA does not require the city to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden, the city strives to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.
If you provided your name and contact information with the complaint, Diversity and Inclusion will follow up with you to let you know the outcome of the request.
If you are unhappy with a public accommodation request determination, you can file a grievance with the Office of Diversity and Inclusion.
Public Accommodation Grievance
You can file a grievance against the City for not providing access to meetings, services, programs, or activities according to the Americans with Disabilities Act requirements. The Office of Diversity and Inclusion will work toward a quick resolution.Public Accommodation Grievance
Housing providers are required to allow accommodations, as long as they are reasonable and are requested by a qualified individual. If you think you have been denied housing or a reasonable accommodation because you have a disability, read more.Fair Housing Center
If you believe a private business has violated the Americans with Disabilities Act requirements or you have been discriminated against by a private business on the basis of a disability, the Ability Center of Greater Toledo may be able to help.Contact Ability Center