Pay Past Due Water Bills
If you're behind on water bills, we want to help you get caught up. Here are some opportunities to get help paying off your balance.
Debt Forgiveness [coming October 1]
A new program from the City of Toledo to help eligible low-income, senior, or disabled Toledo residents pay off water bill balances. Eligible customers must:
- live inside the City of Toledo
- meet the federal income guidelines
- have past due charges of at least $200 (water, sewer, storm water) from prior to October 1, 2021
- tenants are eligible to apply with a signed landlord/tenant agreement form on file before October 1
- stay current on all charges while enrolled in the program
Bill Pay Assistance (on hold)
This program provides customers with a grant of up to $250 to help pay past due balances. To qualify, the account holder must:
- meet the federal income guidelines
- live in a single family residence
- be a City of Toledo customer
- not have received the grant in the last two years
- have an account in past due/disconnected status
- make required payment to account
Installment Payment Plan
This program is available to anyone with a past due balance. Customers may sign up for the installment payment plan up to two times per year. To enroll, please contact customer service.
Lower Your Monthly Bill
Paperless Billing
Sign up for paperless billing to receive $1 off your monthly bill!