Last updated: 06/07/2024

Public Utilities Customer Service can be reached at 419-245-1800 for more information on fixed charges, storm water rates, and other utility questions or concerns.

New Sewer Rates July 1, 2024

On June 5, 2024, Toledo City Council passed a new sewer rate structure. The sewer rate will increase 3.75% every year until 2028 and 3% in 2029. These new rates also introduce a 25% low-income sewer rate discount for eligible customers.

Learn more about Toledo's Water Rate Affordability Program (WRAP)

City of Toledo Customers

Water Fixed Charge

A fixed charge of $6.00 per month is applied to each bill. There is no minimum charge for water usage. Water is billed based upon the water volume rate as shown below.

Water Volume Rates

Water volume is billed per 100 cubic feet (ccf). A family of 4 uses roughly 4 ccf per month.

First 160,000 cubic feet$4.015$4.417$4.858$5.150
Over 160,000 cubic feet$2.235$2.459$2.705$2.975

Sewer Rates

Sewer charges include a fixed rate based on meter size, plus volume charges based on water that has passed through the meter.

Customer TypeVolume Rate
Residential and commercial$5.629 per ccf
Industrial$6.079 per ccf
Water Meter SizeFixed Rate



Storm Water Fixed Rate

Single family and residential duplex properties are considered as one Equivalent Residential Unit (ERU) and pay an average storm water charge of $3.80 per month. Commercial and industrial customers are charged the same rate of $3.80 per ERU per month, based on total exterior impervious surface area in square feet divided by 2500. “Impervious” means areas that have been paved and/or covered with buildings or materials that do not allow natural water infiltration, such as concrete, asphalt, rooftop, blacktop, etc.

Water Rate Affordability Program (WRAP)

Following the Water Rate Affordability Study conducted in 2021, we have introduced a new Water Rate Affordability Program.

Toledo customers who fall below the eligible household income can enroll in WRAP to receive a 25% discount on their water and sewer volume rates.

Learn more about WRAP

Customers Outside City of Toledo

Water Volume Rates

The City of Toledo provides bulk water contracts based on Toledo rates for communities outside city limits. Communities outside Toledo add local charges to Toledo rates for distribution, maintenance and repairs, meter reading, billing and customer service. Local jurisdictions can provide specific rate information for their residents.

Sewer Rates

Toledo also provides sewage treatment for areas outside the city. Toledo sewer charges are comprised of a fixed rate based on meter size, plus a volume charge based on water usage.

Customer TypeVolume Rate
Residential and commercial$3.607 per ccf
Industrial$4.065 per ccf
Meter SizeFixed Rate



Rate Increases

City of Toledo water customers should anticipate marginal yearly rate increases. See the chart below for an estimate of yearly rate increases over time, or contact customer service at 419-245-1800 for more information.