Licensed and Certified Navigators Provide Northwest Ohioans With Free Assistance With Marketplace and Medicaid Enrollment

Wednesday, November 30, 2022

Toledo/Lucas County CareNet’s licensed and certified navigators can provide free assistance to any northwest Ohioan enrolling in federal Health Insurance Marketplace or Medicaid health plans. Marketplace open enrollment for 2023 plans is through January 15, and residents need to enroll by December 15 for coverage to start January 1.

For 2023, the federal government adopted new rules so that tax credit eligibility for certain families is no longer based on the cost of a work-sponsored insurance plan for a single individual. This will allow more families who have access to health insurance plans through their employers to get price breaks on Marketplace plans if they pay more than 9.5% of their income toward monthly premiums, according to Julie Grasson, Executive Director of Toledo/Lucas County CareNet.

“The Marketplace continues to make improvements, and CareNet is here to help northwest Ohioansexplore, compare and select plans,” Grasson said. “This is a free service for anyone who needs help enrolling in coverage through the Marketplace or Medicaid, which rolled out new managed care planoptions this year.”

CareNet has navigators who speak English, Spanish and Arabic. They can provide free assistance in-person, on the phone, or via a virtual meeting to residents of 21 northwest Ohio counties.

Northwest Ohioans can schedule an appointment with a navigator by calling 1-833-628-4467 or visiting

CareNet is a member of the Ohio Association of Foodbanks’ navigator consortium, which serves 77 of Ohio’s 88 counties. For more information, please visit or