October 6–10, 2025
Join us for Customer Service Week — a citywide celebration of the dedication, care, and impact of public service in Toledo! This annual event is a chance to recognize the incredible work of City of Toledo employees and strengthen our shared commitment to service.
The City of Toledo defines the Service Mindset as "understanding the needs of our colleagues & community and responding with high-quality solutions."
Our employees live out this value every day, and Customer Service Week is our opportunity to celebrate it together — by connecting with each other, showing appreciation, and giving back through community volunteer opportunities.
This Year’s Theme: Mission: Possible
The official 2025 theme reminds us that every day, City of Toledo employees embark on a mission to make the impossible possible for our residents. Whether it’s solving a problem, lending a hand, or creating a new solution, your service matters.
How to Participate
We encourage teams to sign up and serve together! Space is limited, so rally your team and secure your spot early!
- Team Registration: August 13–27
- Individual Registration: August 28–September 11
- Customer Service Week: October 6-10
Team Registration is Open Until August 27
Cherry Street Ministries Food Service
Cherry Street's mission is to eradicate all forms of poverty. Teams will serve either breakfast or lunch to their clients.
7:45–9:15am or 11:45am–1:15pm, Monday-Wednesday
Teams of 4 people. Email caryn.maloney@toledo.oh.gov to sign up.
Note: Volunteers will need to watch a brief pre-recorded training video.
Connecting Kids to Meals
Connecting Kids To Meals provides hot, nutritious meals to kids in low-income and underserved areas at no cost. Teams will help in the kitchen, pack lunches, and unload boxes.
1–3pm, Monday-Thursday
Teams of 10 people. Email caryn.maloney@toledo.oh.gov to sign up.
Smoke Alarm Distribution
Join Toledo Fire and Rescue Department for door to door distribution and installation of smoke alarms.
12–3pm, Monday
Team of 6 people. Email caryn.maloney@toledo.oh.gov to sign up.
Toledo Grows Gardening
Toledo GROWs is a grassroots effort dedicated to the growth and success of community-based gardens. Teams will help clean out gardens for the end of the season.
1–3pm, Monday-Thursday
Teams of 10 people. Email caryn.maloney@toledo.oh.gov to sign up.
Note: Volunteers should be dressed for outdoor work.
Walbridge Park Project
City of Toledo Parks bring joy, wellness, and belonging to every corner of the city. Teams will assist with a beautification project in Walbridge Park.
9:00 am–12:00pm, Wednesday
Team of 8 people. Email caryn.maloney@toledo.oh.gov to sign up.
Note: Volunteers will need to lift 10 pound stones.
Goodwill Clothing Drive
Goodwill's mission is to help individuals achieve their full potential through learning and work. Donation boxes will be available throughout the city Monday-Wednesday.
Want to request a box for your office? Email caryn.maloney@toledo.oh.gov.
Red Cross Blood Drive
The Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing volunteers and donors. Individuals can sign up to donate blood at either the Main Library or Sewers.
9am-3pm, Wednesday
Submit Your Own!
Planning to do something different? We want to hear about it. Email caryn.maloney@toledo.oh.gov to tell us what you have planned.