For Customer Service
Please Call 419-245-1800
Edward A. Moore, Director
420 Madison Avenue, Suite 100
Toledo, Ohio 43604
NEW at DPU...
Basement Flooding Program
With the recent flooding in our region, the Department of Public Utilities wants to make the public aware of Toledo's Basement Flooding Grant Program which provides assistance to property owners to install corrective measures to help prevent basement flooding caused by sanitary sewer backups. A great deal of information is provided in the link to the right, including who is eligible for grants and in what amounts, plus measures to reduce losses during a flood event, the availability of free floor drain check valves, and other ways to protect homes and reduce the impact of flooding events.
Preparing For Emergencies
The City of Toledo is taking aggressive steps to improve the Collins Park Water Treatment Plant to maintain safe, high-quality drinking water for our region. We are also preparing for all types of emergencies, including source water issues, severe weather, critical power failures, flooding, hazardous spills, etc. For more information on how we are preparing and what you can do to prepare, please click on the "Preparing for Emergencies" link at the right of this page.
Online Billing now available!
Customers can now see account balances and make utility payments online. Account holders may register for paperless billing, no fee automatic bank plans, and more through "Online Billing!" Even non-account holders can use "QuickPay," which was designed to provide account balances, payments received, and the ability to make "quick payments" on any account. See Online Billing link at right of page for additional information and instructions for how to use these new bill viewing and payment features.
Collins Park Water Treatment Plant update
Please click here to learn more about facility improvements being built at the water treatment plant and preparations to protect our drinking water during the upcoming 2015 algal bloom season.
Senior Water Discount Program
The Senior Water Discount Program now offers additional income-based water volume reductions for qualifying Toledo residents. Please see details in links on the right of this page or by speaking with a Customer Service Representative at 419-245-1800.