Ambassador Academy


Informed communities are better able to collaborate, provide meaningful feedback on programs, and engage in productive dialogue. The “Academy” will help to encourage participation between City departments and citizens.

Introduction: The City is launching an exciting new initiative to inspire civic engagement and participation called the Engage Toledo Ambassadors Academy. Class members will interact with department leaders who will provide “behind-the-scenes” perspectives on how Toledo is working to enhance service delivery systems for residents and businesses through technology and best management practices.

What: The Engage Toledo Ambassador Academy is an eight-week course for residents to interact with City leaders who will explain “behind-the-scenes” municipal functions and operations as well as the public services with which citizens are more familiar.

Who & When: An inaugural class of approximately 25 citizens will be selected to attend this free course on Wednesday evenings from 6 pm to 7:30 pm at various locations throughout the City, starting October 18 and culminating in a graduation ceremony on December 13.

How to Apply: Participants must be Toledo residents at least 18 years of age. Applications will be received now through October 16 and will generally be accepted on a first-come, first-served basis; however, to ensure broad representation from throughout the City, some adjustments may be made. 

Recognition of Academy Graduates: It is hoped that Academy graduates will share their knowledge with friends, family members and colleagues to drive increased civic engagement. Graduates will be recognized as Ambassadors to members of the community, and may act as liaisons between citizens and city officials.

Participants who attend at least five of the seven core sessions will receive a certificate for completing the program. Graduates will be recognized in the City of Toledo’s Annual Report, during a council meeting, and at the Mayor's State of the City address.

The class is filled and no additional applications are being accepted at this time.