Meter Readings

How often will my meter be read?

Customers should usually anticipate two monthly estimates and then an actual read to “true up” the account every three months.

How can I report my meter reading?

  1. Use the form below
  2. Call 419-245-1800, Monday - Friday, 7 a.m to 4:30 p.m.

How to Read your Meter

Indoor Meters

Locate your indoor water meter, which is generally located in the basement or crawlspace. Read the first four numbers on the dial to determine your water consumption.
Example: 0508

How to Read your Meter

Outdoor Meters

The remote reader, located outside your residence, should be somewhere along the foundation. Read the first four numbers on the dial to determine your water consumption.
Example: 0419

Report a Meter Reading

Make sure the serial number on the meter is visible.