Thanks for submitting your pre-application!

One More Step to Enroll

A representative will reach out to you in 2-4 weeks to complete additional income verification. Pre-applications will be processed on a first-come, first-served basis. All approved applicants will receive the water volume discount backdated to the date of their application.

Questions?

If you have questions about your pre-application, please contact our customer service team in one of these ways.

  1. Call 419-245-1800 from Monday through Friday, 7 a.m. to 5:30 p.m.
  2. Email dpucustomerservice@toledo.oh.gov
  3. Customer Service Walk-in Center is open Monday through Friday, 8 a.m. to 4 p.m.