Toledo Public Utilities Customers Beware of Scam Calls

Wednesday, July 13, 2022

The City of Toledo has been made aware of calls being made to City of Toledo water customers that appear to be coming from the Public Utilities customer service phone number: 419-245-1800.

The caller demands payment be made immediately or water will be shut off. These calls are not coming from Toledo Public Utilities and customers should not make any payments to these scammers.

The Department of Public Utilities will not call customers demanding payment. If you have questions about the legitimacy of any call coming from the City of Toledo, you can hang up and call the customer service number directly to speak to a representative about any concerns about your account.

It is safe for you to call 419-245-1800. Be cautious when answering a call from any number, the person on the other end of line may not be who they claim to be.