Network Maintenance to Temporarily Impact City of Toledo Phone Lines on March 8

Friday, March 07, 2025

The City of Toledo will be conducting network maintenance on Saturday, March 8, from 11 a.m. to 3 p.m., during which time city phone lines will be temporarily unavailable.

Residents needing to contact city services during this period are encouraged to use the following alternative options:

Engage Toledo (for service requests):Email: EngageToledo@toledo.oh.gov
Download: Engage Toledo mobile app

Department of Public Utilities (DPU) Customer Service (for water billing and account inquiries):Email: DPUcustomerservice@toledo.oh.gov
Download: MyTOL mobile app

We apologize for any inconvenience this may cause and appreciate residents’ patience as we work to improve city services.